1. What products do you offer?
We offer a wide range of industrial equipment, including machine parts, instruments, and various technical tools necessary for factory operations.
2. How can I place an order?
You can place an order by contacting our sales team via phone or email, or by visiting our official website to fill out an order form.
3. Do you provide custom solutions?
Yes, we provide tailored solutions based on your specific needs. Please contact us to discuss your requirements.
4. What is your return policy?
We accept returns on products that are defective or damaged upon arrival. Please contact our customer service within 7 days of receiving your order for assistance.
5. How long does delivery take?
Delivery times vary based on your location and the products ordered. Generally, we strive to deliver within 3-7 business days.
6. Do you offer technical support?
Yes, our team of experts is available to provide technical support and assistance for all our products.
7. Are your products guaranteed?
Yes, we offer a warranty on our products to ensure quality and customer satisfaction. Please refer to the product warranty details for more information.
8. Can I request a quote?
Absolutely! Please contact our sales team with your requirements, and we will provide you with a detailed quote.
9. Do you have a physical store?
Yes, we have a physical location where you can view our products. Please check our website for the address and visiting hours.
10. How can I contact customer service?
You can reach our customer service team via phone, email, or through the contact form on our website. We’re here to help!